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Payment
We accept following payment methods:
-Paypal
-Credit card
-Debit card
Shipping
Base shipping charges -$1.50/US and $2.50/International.
We ship orders via USPS First Class within 24 hours after cleared payment has been received, you will generally receive the order within 3 to 5 business days from the shipment date. Insurance not included, however we highly recommend it. If you would like your parcel insured or if you would like Priority shipping or Express shipping which includes insurance and a tracking number please contact us. There is an additional charge that is required for these upgrade choices.
INTERNATIONAL SHIPPING:
We ship First Class to International destinations, you will generally receive the order within 5 to 7 business days from the shipment date. Insurance not included, however We highly recommend it. If you would like your parcel insured or if you would like Priority shipping or Express shipping which includes insurance and a tracking number please contact us. There is an additional charge that is required for these upgrade choices.
Once your order is shipped, you will receive a notification email from us.
Refunds and Exchanges
100% Satisfaction Guarantee or your MONEY BACK. If you are dissatisfied for any reason, no question, no exceptions. Simply can be RETURN WITHIN 7 DAYS from the day you received it. Items must be returned pre-paid in their original, unused condition, and in their original packaging.
Please notify us within 7 days so that we can take corrective action. Shipping, handling, and insurance fees are NOT refundable and buyer is responsible for return shipping cost.
We will issue a credit to your PayPal or Google account after we receive the products.
Thank you for shopping at eFineGems.
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